Plug in the power adapter to a power source unless poe is used 2. Skype for business will slowly be replaced by microsoft teams as the primary communication method in microsoft 365 and office 365. The polycom vvx 600 offers the flexibility their employees need to remotely answer the phone when away from their desk and to continue customer conversations while verifying part inventory in the warehouse. Daisy chaining the phone and a computer connecting an expansion module. Personalize the polycom vvx 600 through available expansions or the webbased gui.
The handsets are continuously attempting to download a firmware update that was published in office 365 over the weekend. Polycom 220044600019 has been discontinued and is no longer available for purchase. The screenshots in this section are from a vvx series phone, but the instructions also apply to. Ive been using a polycom voxbox speakerphone with my vvx 600 phone connected via bluetooth for several months now, but just in the last couple of days i havent been able to connect the voxbox to the phone. Poly uc headsets and speakerphones certified for skype for business will work. Offer of source for open source software for polycom cx5100 and cx5500 unified conference stations for microsoft lync version 1. Polycom vvx 250, vvx 350, vvx 401, vvx 411, vvx 450. Polycom vvx 600 ip phone, skype for business edition 2200. Connecting the handset connecting the phone to a power source, if needed connecting the phone to your network additional connections include.
Tenant admin must make sure their phones have a single source of firmware update at any time to avoid updateloops. Setting up and using the polycom vvx 600 with office 365 skype for business and cloud pbx. All skype for business ip phones must be firmware updated by. Ensure that the phone is running the latest uc software 6.
Once the bluetooth device is added, exit out to the main screen and and you will. Apr 05, 2017 microsoft has confirmed an issue with polycom vvx handsets connected to office 365 skype for business online. Custom provisioning server vs skype for business online services. Corporate executives and managers in a broad range of environments from small and medium businesses to large enterprises.
Polycoms vvx 300, 400, 500, and 600 series phones are highly popular office phones, serving thousands of businesses, schools, and organizations across the nation daily. The vvx 500, 501, 600, and 601 phones have 4 screens that appear on the p hone display window. If you want wireless, look at the plantronics cs540polycom all these headset have been tested and certified to work with. Important upgrade notes and considerations in uc software 5. This is the same functionality which lync phone edition devices have always used for firmware updates and now eliminates the need for a separate provisioning server in most lync environments leveraging vvx phones. Home screen displays icons you can select to access messages, settings, and information. When analog, digital, and bluetooth headsets are connected to your phone, the bluetooth headset is used. Guide on how to configure polycom vvx ip phones 3cx. Using bluetooth devices with vvx 600 series phones polycom. This restriction does not apply to obi analog telephone adapters ata. To locate the ip address of the polycom phone hit menu status network tcpip parameters, take note of the listed ip address.
What is the max wattage consumption for polycom vvx310 and. How to manually configure polycom phones via web interface. I did find and read the forum post about another customer who was using a vvx601 with a pair of bose qc35s, which required a firmware update to the phone for them to be able. This is a walk through on how to manually configure polycom phones through the web interface. The vvx 600 has been built with executives and managers in mind with the capabilities to manage microsoft exchange calendars, receive meeting reminders and alerts, access the corporate directory and instant messagingpresence status right from the phone display. However, i am able to connect a plantronics voyager legend without issue to the vvx. User manual, training, end user training participant manual, full user manual, administrators manual, long format manual, regulatory notice, quick manual. We delete comments that violate our policy, which we encourage you to read. Unable to upgrade the phone via the built in software upgrade web interface utility. You can setup your epik polycom phone at home, or anywhere there is a wired highspeed internet connection. Gesture based, multitouchcapable capacitive touchscreen 4. The vvx 600 has been built with executives and managers in mind with the capabilities to manage microsoft exchange calendars, receive meeting reminders and alerts, access the corporate directory and instant messagingpresence. When an iphone paired with vvx business media phone receives an incoming.
How to use this guide this guide is organized into five chapters. The vvx 300 no longer freezes when an apple device is. Polycom assisted provisioning guide zoom help center. To see your phones current firmware version, view the steps for your phone model below. Connecting and provisioning polycom vvx 500 and 600 series. Polycom vvx 500 and polycom vvx 600 business media phones and. The communitys voip faq contains this post here apr 21, 2015 question. Einfache konfigurationshilfe fur polycom vvxgerate 3cx. Visit the polycom voice support center for software downloads, product. Once the bluetooth device is added, exit out to the main screen and and you will see a bluetooth symbol displayed on the topleft corner.
Latest polycom uc software release polycom support. Polycom vvx 600, 601 business media phones floridas hosted. Latest polycom uc software release latest polycom uc software for soundpoint ip, soundstation ip, vvx business media, vvx business ip phones, and soundstructure. When a bluetooth headset is connected and in use, glows blue. On the vvx 600 and 601 business media phones, you can connect a bluetooth device such as a smartphone or headset to handle audio calls.
Polycom vvx 600 ip phone, skype for business edition. This only applies to devices which are already running at least version 4. Connecting your polycom vvx 500 and 600 series phones. You may want to correct this for other, future readers. They are able to be discovered by my iphone 8, which is currently running ios 11.
For soundpoint ip 301, 501, 550, 600, 601, and 650 press and hold the 4, 6, 8, on the dial pad at the same time for soundstation ip 4000, 500, and 6000. Polycom vvx business media phones user guide uc software. Poly and microsoft are longterm partners committed to making your meetings work. See a new vision for intelligent communications in office 365 for more information to get the latest updates and most uptodate information on supported devices, see the microsoft teams devices for intelligent communications. Our highquality headsets, speakerphones and software work seamlessly with microsoft teams and skype for business and are designed to be flexible to enable your teams to connect simply. These vvx business ip phones support uc software 5. Realpresence mobile for android polycom support plantronics. If the pairing code was entered correctly, a dialog box indicating that the computer has successfully paired with the phone displays on your computer.
Office 365 polycom vvx handset firmware update loop blog. Mar 07, 2014 luke perry, part of the technical sales team at voipon solutions takes a look at the polycom vvx 600 media phone. Customers in skype for business deployments should only use software releases that have been qualified by microsoft or the maintenance. I recommend headsets like plantronics hw540poly or plantronics hw510poly. It has been replaced by polycom 220048600019 polycom vvx 600, skype for business and microsoft office 365 edition, comes ready to go with your microsoft unified communications platform. Customers in skype for business deployments should only use software releases that have been qualified by microsoft or the maintenance releases built on a qualified release. Polycom vvx 600, 601 business media phones floridas. I used to be able to upgrade\downgrade the firmware on all our phones by using the phones built in software upgrade feature. Nov 27, 2019 this is a walk through on how to manually configure polycom phones through the web interface.
Skype for business online polycom vvx device update. Skype for business firmware update for polycom vvx series. Web interface utilities software upgrade i choose polycom hosted server and click on check for udates, i am currently using firmware ver 5. Apr 26, 2019 i would like to know as well last vvx 500600 legacy firmware is 5. The screenshots in this section are from a vvx series phone, but the instructions also apply to soundpoint and soundstation phones. The polycom vvx 600 is a premium business media phone built to offer best in class desktop productivity for busy professionals and corporate executives. Deployment guide polycom uc software in a microsoft lync. Manually pair your phone with your computer using btoe polycom. Polycom ip phones voip products cherry hill, nj usa. Switching your polycom vvx from lync to sip in 3cx phone system. Simplicity and ease of use the polycom vvx 600 phone is built for executives and managers who need a powerful, yet intuitive, expandable office phone that helps them stay connected to lead your organization.
The polycom vvx 101 is a oneline sip phone for a home office or sharedcommon areas delivering enterprise grade sound quality. So, when the time comes to reconfigure or reset your vvx series model for whatever reason, follow these easy steps to get your polycom phones back to default in no time. View and download polycom vvx 600 user manual online. Microsoft qualification may fall behind polycom generally available dates for uc software, hence we request customers to check whether a release has been qualified before deploying new software. Polycom vvx 600 business media phone quick start youtube. When i check the details it says version on server. Polycom vvx 500 and vvx 600 user guide polycom support. Polycom content app formerly pano app for windows individual installation 1.
Polycom vvx 600 comes with polycom vvx 600 console handset with handset cord network lan cable cat5e quick start guide external universal ac adaptor optional, 48v 0. Polycom, the polycom triangles logo and the names and marks associated with polycoms products are trademarks andor service marks of polycom, inc. Polycom vvx 600, 601 business media phones perfect for. Zoom only works with polycom devices that are running at least version 4. It is intended for beginning users, as well as intermediate and advanced users who want to learn about the pho ves features. Get polycom vvx 600 business media phone refurbished. Home view you can always return to the home screen by pressing. The beginning chapters introduce the phone and explain how. They wanted to provide their sales and parts employees with bluetooth capable phones. Pick up the handset and dial the number on the keypad. You can use the arrows to scroll and select your desired icon.
Polycom vvx 500 business media phone user guide ii trademark information. Vvx 600 downgrades firmware each time i use the web interface to upgrade my vvx 600 to firmware 5. Calltower supports and this document details the configuration of the following polycom vvx models only. Latest polycom uc software release polycom support plantronics. Microsoft qualification may fall behind polycom generally available dates for uc software, hence we request customers to check whether a release has been. Polycom vvx 500 600 quick user guide, which describe s basic vvx 600 phone features. Polycom vvx 500600 phone training momentum telecom. Polycom uc software administrators guide, which describes how to configure basic and advanced features on all polycom phones that run the polycom uc. Polycom polycom vvx 600 manuals manuals and user guides for polycom polycom vvx 600. You can play back recorded files on other devices, such as a windows or apple based.
Polycom vvx 600 series basic phone functions continued placing a call 1. Device reset to factory default and latest supported firmware installed. Polycom vvx 300, 310, 400, 410, 500, 600 and 1500 if you are using uc software 4. To download realpresence mobile for ios devices please visit the itunes storefront at. Basic set up of your polycom vvx 500 and 600 series phone includes. Polycom vvx 1500 customers in skype for business deployments should only use software releases that have been qualified by microsoft or the maintenance releases built on a qualified release. Software release matrix for polycom soundstation ip, soundpoint ip and vvx obi edition phones.
Bluetooth is not working on polycom vvx 600 8x8 support. Polycom vvx phones can receive firmware updates from either a custom provisioning server deployed at customer site or through the skype for business online services. The update then fails to install, forcing the handset into a continuous reboot loop. Polycom vvx 500 and 600 series business media phones quick tips 5.
A new and improved firmware version of the polycom vvx series skype for business certified phones will soon be deployed on the skype for business online service. Multiple emergency numbers supporting multiple emergency. We have 36 polycom polycom vvx 600 manuals available for free pdf download. Connect an ethernet cat5 or cat6 cable going to your home router to the lan port of your phone 3. If you dont see your model listed, please refer to the user manual for your phone. The polycom vvx 600 is a business media phone with a 4. We have 8 polycom vvx601 manuals available for free pdf download. Polycom vvx 600 voip phone series sign in to comment. How to factory reset polycom phone when default password. Once the polycom vvx 600 recognizes the bluetooth device, select the device and press add a message adding device will appear for a few seconds. Polycom vvx 500 600 user guide, which describe both basic and advanced vvx 600 phone features.
Follow the steps below to change a polycom vvx from lync or. Managing calls on vvx 101, 201, 300, 400, 500, and 600 series phones. Latest polycom uc software for soundpoint ip, soundstation ip, vvx business. Vvx 600 no longer pairing with voxbox poly community. Choose from the list of numbers displayed, or scroll to older numbers further down the list, once a number is chosen, press the green button to complete the call. On your site you answer the question of, what is the max wattage consumption for polycom vvx310 and vvx410. Enter the pairing code shown on the phone into the notification on your computer then click pair. Find great deals on ebay for vvx 600 polycom and polycom vvx 601. Home view you can always return to the home screen by pressing the home button on your phone. The polycom vvx 150 business ip phone is a high quality, twoline, ip phone that delivers reliable performance and an enterprise grade sound quality. The phonepassword can be set by logging into the admin setup manage modify pencil button the sip. Polycom vvx 600 customers in skype for business deployments should only use software releases that have been qualified by microsoft or the maintenance releases built on a qualified release. Gordon tractor is based out of madison and live oak in north florida. Polycom vvx 500 and polycom vvx 600 business media phones.
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